Send SMS
Workflow - External Communication Action: This action sends a text message to the contact.
SMS Action
This action allows you to send a text message to the contact.
Edit Action
Templates
By clicking on this field, you can select from the available SMS templates. Click here to learn how to create a SMS template.
Message
You can type in the body of your message here.
Custom Values
You can decide to add custom values to your message body by selecting the best fit values. Click here to learn more about custom values.
Add Attachment
You can attach files or images by clicking on this button.
Add Files Through the URL
Add file through URL by inputting the URL into the field then, click on "+Add" to add the file.
Test Phone Number
You can test the composed message by typing the demo cellphone number and then clicking on "send test SMS" to send the message.
SMS Statistics
You can see the statistics of SMS messages sent to contacts within this workflow.
Delivered The number of SMS messages delivered to contacts is seen here.
Clicked This shows the number of contacts that clicked on the SMS message.
Failed You can see the number of SMS messages that failed to deliver to contacts.
View Details Click on "view details" to see the full details of each statistic.
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