Send SMS

Workflow - External Communication Action: This action sends a text message to the contact.

SMS Action

This action allows you to send a text message to the contact.

Edit Action

Templates

By clicking on this field, you can select from the available SMS templates. Click here to learn how to create a SMS template.

Message

You can type in the body of your message here.

Custom Values

You can decide to add custom values to your message body by selecting the best fit values. Click here to learn more about custom values.

Add Attachment

You can attach files or images by clicking on this button.

Add Files Through the URL

Add file through URL by inputting the URL into the field then, click on "+Add" to add the file.

Test Phone Number

You can test the composed message by typing the demo cellphone number and then clicking on "send test SMS" to send the message.

SMS Statistics

You can see the statistics of SMS messages sent to contacts within this workflow.

1. Delivered The number of SMS messages delivered to contacts is seen here.

2. Clicked This shows the number of contacts that clicked on the SMS message.

3. Failed You can see the number of SMS messages that failed to deliver to contacts.

4. View Details Click on "view details" to see the full details of each statistic.