Send Email

Workflow - External Communication Action: This action sends an email to the contact.

Email Action

This action allows you to send an email to contacts in the workflow you are building.

Edit Action

From Name

Input the name of the Sender in this field. You can also click on the tag icon to use the custom values.

From Email

Input the Sender's email here.

Subject

Type the subject of the email in this field.

Template

You can select templates by clicking here

You can select from your email templates by clicking here. Click here to learn hodw to create an email template.

Message

Type the body of the message here.

Custom Fields

You can use the custom field as you desire. Click here to learn more about the values.

You can use the custom field as you desire. Click here for more details on custom fields.

Add Attachments

By clicking on this button, you can add an attachment to this email such as files and images.

Test Emails

The composed email can be tested here by inputting a demo email address here if you are satisfied with the demo mail sent, you can then send it out to your contacts.

Send Test Mail

Click here to send the email you want to test.

Email Delivery Statistics

This shows the statistics of all the sent emails.

1. Delivered It shows the numbers and details of emails delivered to the contacts under this workflow.

2. Opened It shows the numbers and details of contacts that opened the mail under this workflow.

3. Clicked It shows the number and details of contacts that clicked on the mail.

4. Replied It shows the numbers and details of contacts that replied to the mail within this workflow.

5. Bounced You can see the numbers and details of emails that got bounced.

6. Accepted Here, you will see the number of accepted emails.

7. Stored You can see the number of stored emails here.

8. Rejected This shows the number of emails that got rejected by the contact

9. Complained Here you will see the number of contacts that complained/reported the email.