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  • Add To Google Analytics
  • Edit Action
  • FAQ
  1. Workflow Actions Overview
  2. CRM Actions

Add To Google Analytics

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Last updated 2 years ago

Add To Google Analytics

This action fires an event in Google Analytics. The "Google Analytics" event trigger will require you to add the following parameters in a workflow. This technique is used when you want to track more than the page view/visit of the user, you would like to track specific events like submission of the form, user Opt-in or support calls, etc.

Edit Action

  1. Action Name: Type in the action name here or you can use the default name\

  2. Tracking ID: ****There are two types of tracking IDs; UA (Universal Analytics) and GA4 (Google Analytics For User). > FOR UA USERS, TO GET THE TRACKING CODE; 1. Open Google Analytics and Click the β€˜Admin’ tab 2. In the left-hand column, click 'Tracking Info' then Click β€˜Tracking Code’ 3. Your code will be available here. The codes start with β€œUA.” 4. Copy and paste it into the space provided in the Workflow you are working on.\ > FOR GA4 USERS, TO GET THE TRACKING CODE; 1. Open Google Analytics and Click the β€˜Admin’ tab 2. In the left-hand column, click 'Property Settings' then Click 'Property ID' 3. Your code will be available here. The codes will be a number 4. Copy and paste it into the space provided in the Workflow you are working on.

  3. Event Category ****Type in the event Category here, for example, 'Form Submission'. You can also use the custom value to add a category.\

  4. Event Action ****Add the Event Action that you want to happen when a visitor views the Form Submission. For Example, 'Exit Form Opt-in'. \

  5. Event Label ****Label the event for easy identification. For example, 'Back Friday form submission'. \

  6. Event value ****Add dynamic value with small icon tags to the event here.

We follow a set of rules to categorize traffic into a specific source, and check the full page URL and the referring domain, if available, against these rules. The details about rules and sources for tracking are given in the table below.

Attribute
Rules
utm_medium
utm_source

Google Organic

Referring domain is the Google search engine

organic

Google

Paid Search

If the utm_source is google and the referring domain is google.com.

CPC

Google

Facebook

facebook.com

referral

Facebook

Paid Social

The "utm_medium" parameter contains "cpc" where utm_source is facebook.com

CPC

Facebook

Direct Traffic or Bookmarked

When there are no referring domains or tracking URLs.

none

Direct

Referral

example.com

referral

example.com

Social Media

Referring domain is a social media site like

Facebook, Instagram, Youtube, credit, Twitter, Naver, Pinterest

social

Social Referring Site

Display Traffic

example.com

cmp, banner, display

example.com

Note: If you have set both utm_medium and utm_source, we will use them and if any one of them is not available, we will categorize them according to the below-given table.

We pass GCLID (Google Click Identifier) to recognize each unique click.

FAQ

  1. How to find the Category, action, and label in GA4? ****A Universal Analytics event has a Category, Action, and Label and is its own hit type. In Google Analytics 4 properties, every "hit" is an event; there is no distinction between hit types. For example, when someone views one of your website pages, a page_view event is triggered. Google Analytics 4 events have no notion of Category, Action, and Label and, unlike Universal Analytics reports, Google Analytics 4 reports do not display Category, Action, and Label. Therefore, it’s better to rethink your data collection in terms of the Google Analytics 4 model rather than port your existing event structure to Google Analytics 4.\

  2. How to find in GA4 if the setup is working or not? ****Please go to Google Analytics, and visit the GA4 property. In the navigation, please go to Reporting > Acquisition Reports. If the setup is done correctly, it will show up here and we would say add filters of source and medium (marked in red).