📖
Knowledge Base Main
  • Things To Know
  • Onboarding Checklist
  • Video Quick Links
  • Merge Fields (Custom Values)
  • Dashboard
  • 📑CONVERSATIONS
    • Quick Filter
    • Sending Messages
      • Sending Emails
      • Sending SMS
      • Sending Facebook Messages
      • Sending Google My Business Messages
      • Send Quick Payment Link
    • Contact Details
      • Do Not Disturb
  • Manual Actions
  • Templates
    • Add Text Template
    • Add Email Template
  • Trigger Links
    • Links
    • Analyze
  • 🗓️Calendars
    • Calendar Color Codes
  • Appointments
    • Schedule New Appointment
  • Calendar Settings
    • Creating New Calendars
      • Round Robin Booking
      • Event Booking
      • Collective Booking (Coming soon)
    • Groups
    • Calendar Preferences
    • Calendar Availability
    • Connections
  • CONTACTS
  • Smart Lists
    • Smart List Quick Action Buttons
      • Add Contact
      • Pipeline Change
      • Add To Workflow
      • Send SMS
      • Send Email
      • Add Tag
      • Remove Tag
      • Delete Contact
      • Send Review Request
      • Export Contacts
      • Import Contacts
      • Merge Contacts
    • Smart Lists Filters
    • Manually Import Facebook Leads Into a Workflow
  • Contact Details
    • Contact Details - Messages Panel
    • Contact Details - Information Panel
  • Contact Requests
  • Bulk Actions
  • Restore
  • Tasks
  • Company
  • Manage Smart Lists
  • 🔔Opportunities
    • Filter Opportunities
    • Create New Opportunities
  • Pipelines
  • 💸Payments
    • Invoices
      • Creating New Invoice
      • Recurring Templates
  • Orders
  • Subscriptions
  • Transactions
  • Coupons
    • Creating New Coupons
  • Products
    • Importing Stripe Products
    • Creating New Products
  • Tax Settings
  • Integrations
  • 📣MARKETING
  • Social Planner
    • Connecting Social Accounts
      • Connecting Facebook Pages (Social Posting)
      • Connecting Instagram (Social Planner)
      • Connecting Google My Business (Social Posting)
      • Connecting LinkedIn Profile & Page (Social Posting)
      • Connecting Twitter account (Social Posting)
      • Connecting TikTok (Social Posting)
    • Publishing Social Posts
    • Troubleshooting Social Media Planner
      • Facebook Pages Not Showing
      • Facebook Post Failed to Publish
  • Emails
    • Campaigns
      • Sending Email Campaigns
    • A/B Test Email Campaign
    • Template
      • Email "Edit" Section
        • Text Element
        • Image Element
        • Button Element
        • Divider Element
        • Footer Element
        • Social Element
        • Code Element
        • Video Element
        • Shopping Cart Element
        • RSS Header & RSS Items Elements
        • Email Layouts
        • Appearance Tab
      • Email "Settings" Section
      • Email "Send or Schedule" Section
    • Ways To Avoid The Spam Folder When Emailing
    • Email Services
      • Connecting Google Email Services
      • Connecting Sendgrid to Email Services
      • Connecting "Other" SMTP Email Services
      • Connecting GoDaddy MX Records
      • Cloudflare MX Records
      • Namecheap MX Records
    • Gmail 2-way Sync
  • Templates
  • Trigger Links
    • Analyze
  • Affiliate Manager
    • Campaign
    • Affiliate
    • Payout
  • 🤖Automation
  • Workflows
  • Create New Workflow
    • Actions Tab
    • Settings Tab
    • History Tab
    • Status Tab
  • Workflow Triggers
    • Appointment
      • Appointment Trigger
      • Customer Booked Appointment
    • Contact
      • Birthday Reminder
      • Contact Changed
      • Contact Created
      • Contact DND
      • Contact Tag
      • Custom Date Reminder
      • Note Added
      • Note Changed
      • Task Added
      • Task Reminder
    • Contact Actions
      • Customer Replied
      • Form Submitted
      • Order Form Submission
      • Order Submitted
      • Survey Submitted
      • Trigger Link Clicked
      • Twilio Validation Error
    • Events
      • Call Status
      • Email Events
    • Facebook
      • Facebook Lead Form Submitted
    • Membership
      • Category Completed
      • Membership New Signup
      • Offer Access Granted
      • Offer Access Removed
      • Product Access Granted
      • Product Access Removed
      • Product Completed
      • User Login
    • Opportunities
      • Opportunity Status Changed
      • Pipeline Stage Changed
      • Stale Opportunities
    • Payment Triggers
      • Invoice
    • Shopify Triggers
      • Abandoned Checkout
      • Order Placed
      • Order Fulfilled
    • Media
      • Video Tracking
    • Tiktok
      • TikTok Form Submitted
  • Workflow Actions Overview
    • External Communication Actions
      • Send Email
      • Send SMS
      • Call
      • Voicemail
      • Messenger
      • Instagram DM
      • Manual SMS
      • Manual Call
      • GMB Messaging
    • CRM Actions
      • Add Contact Tag
      • Remove Contact Tag
      • Add/Update Opportunity
      • Add To Notes
      • Assign To User
      • Remove Assigned User
      • Set Event Start Date
      • Add To Workflow
      • Remove From Workflow
      • Remove From All Workflows
      • Remove Opportunity
      • Send Internal Notification
      • Set Contact DND
      • Edit Conversation
      • Send Review Request
      • Stripe One Time Charge
      • Update Appointment Status
      • Add Task
      • Add To Google Analytics
      • Add To Google Adwords
      • Update Contact Field
      • Facebook - Add To Custom Audience
      • Facebook - Remove From Custom
      • Facebook Conversion API
    • Membership Actions
      • Membership Grant Offer
      • Membership Revoke Offer
    • Conditions and Workflow Actions
      • If / Else
      • Wait
      • Webhook
      • Go To
      • Math Operation
      • Goal Event
  • 🖥️SITES
  • Funnels & Websites
    • Funnels
      • Steps Tab
      • Stats Tab
      • Sales Tab
      • Settings Tab
    • Websites
      • Pages
      • Stats
      • Sales
      • Settings
    • Adding Products To Funnels & Websites
    • Funnel/Website Builder
      • Overview and Settings
        • Manage Settings
      • Sections
      • Rows
      • Columns
      • Elements
        • Headline
        • Sub-Headline
        • Paragraph
        • Bullet List
        • Button
        • Form
        • Blog Post
        • Video
        • Image
        • FAQ
        • Custom JS/HTML
        • Survey
        • Calendar
        • Map
        • SVG
        • Reviews
        • Countdown
        • Minute Timer
        • Navigation Menu
        • Divider
        • Day Timer
        • Progress Bar
        • Image Feature
        • 2-Step Order Form
        • 1-Step Order
        • Order Confirmation
  • Blogs
    • Adding Blog Lists to Websites and Funnels
  • Memberships
    • Memberships - Dashboard
    • Memberships - Products
      • How to Build Product Course
    • Memberships - Offers
    • Membership Analytics
    • Memberships - Settings
  • Forms
    • Builder
      • Create & Edit Forms
        • Fields Tab
        • Styles Tab
        • Options Tab
    • Analyze
    • Submissions
  • Surveys
    • Builder
      • Create & Edit Surveys
        • Fields tab
        • Styles Tab
        • Option tab
    • Analyze
    • Submissions
  • Chat Widget
    • Chat Bubble
    • Widget Window
    • Acknowledgment Settings
  • Media
    • My Media
    • Backgrounds
    • Unsplash
    • Pixabay
  • URL Redirects
  • Domains
    • XML Sitemaps
  • ⭐REPUTATION
  • Overview
  • Requests
  • Reviews
  • Reputation Management
  • 📈REPORTING
  • Google Ads Reporting
  • Facebook Ads Reporting
  • Attribution Report
    • Conversion Report
    • Source Report
  • Call Reporting
    • Advanced Call Reporting Filters
  • Agent Reporting
    • Opportunities
    • Conversions
    • SMS
    • Email
    • Leaderboard
    • Call Metrics
    • Efficiency
  • Appointment Report
  • ⚙️SETTINGS
  • Business Profile
  • My Staff
    • Team Management
    • Teams
  • Pipelines
  • Phone Number
  • Profile
    • Notifications
      • Step 1: Team & Event Setup
      • Step 2: Calendar Availability
      • Step 3: Calendar Confirmation
  • Custom Fields
    • Creating New Custom Fields
  • Custom Values
    • Add Custom Value
  • Integrations
    • Google
      • Google My Business
    • Facebook & Instagram
      • Connecting Facebook & Instagram
    • Microsoft Outlook
    • Zoom Meetings
    • Facebook Form Fields Mapping
      • Map Fields
    • TikTok
    • Shopify
  • Tags
Powered by GitBook
On this page
  • Email Template
  • Email Template List
  • Preview
  • Editing Email Templates
  • Duplicating Email Templates
  • More Email Action Buttons
  • Active/Archive Filter
  • Email Template Search Bar
  • Creating Folders
  • Creating New Email Templates
  • Create from Existing Campaign
  • Open Template Builder When Done
  • Choose from Gallery
  • Blank Template
  • Import Email
  • How to import Email Template(s) from Active Campaign
  1. Emails

Template

PreviousA/B Test Email CampaignNextEmail "Edit" Section

Last updated 2 years ago

Email Template

In this section, you will get a detailed walk-through of all the features available in your CRM to create your email template.

This is the homepage of your email template. Here you will find any existing email templates you have built, make new email templates as well as edit an existing email template.

Email Template List

Once you start creating email templates, they will be organized into a list like this. This list will be sorted by 'Activity', showing the most recently edited email template at the top of the list.

Preview

You can preview your already created templates here.

Editing Email Templates

To edit an already created email template, simply click this button and you will be taken to the email builder where you can edit and save your template.

Duplicating Email Templates

In order to save time, you can simply duplicate already created email templates. That way, you won't need to rebuild every element in the email such as the logos and signature, you would only need to edit the sections that need to change.

More Email Action Buttons

When you click the 'Actions' button, you will be presented with a list of other actions that you can perform to any given email template such as;

  • Sharing a link,

  • Viewing the template in a web browser,

  • Moving that template to a folder,

  • Email statistics,

  • Archiving the template, or

  • Archiving the template, or

Active/Archive Filter

You can filter from the list by selecting to view either active campaign or archive the ones.

Email Template Search Bar

If you have a long list of email templates and you want to find a specific one to edit or manage, you can simply use the search bar and start typing the name of the email template!

Creating Folders

If you want better organization, creating folders is the way to go! You can keep email templates in specific folders related to marketing campaigns, product/service-specific emails, and more! Just click this button and name your folder to start!

Creating New Email Templates

When you are ready to create a new email template, simply click this button. You can decide to either;

  • Create from Existing Campaign

  • Choose from Gallery Choose from a world of templates

  • Blank Template Design a new blank email from scratch

  • Import Email Import Email from an external source

Create from Existing Campaign

This allows you to pick an email template from an existing campaign that has been sent or scheduled. All you have to do is duplicate the template and edit it to fit the new messaging.

Search Box

Here you can click on the search box to select an email campaign.

Open Template Builder When Done

If you want to edit the template you duplicated email template, you can toggle this on which will enable you to access the template builder or you can as well turn it off if you don't want to edit.

Choose from Gallery

This allows you to choose from a wide range of templates aka "Template World".

Blank Template

Using a blank template allows you to create your email template from scratch especially when you want to customize a template

Select Your Editing Experience

Choose to build using our visual drag-and-drop design editor or powerful code editor

Design Editor

When you choose the "Design Editor", it allows you to drag and drop the elements into the workspace.

Code Editor

This is what the coding looks like when creating a template using "Coding Editor"

Import Email

You can import your email from an external source like Mailchimp or Active Campaign.

Import From

Here you can click on the search box to select the external sources available. For instance, Mailchimp;

How to import an email from Mailchimp:

  1. In Mailchimp, navigate to the Campaign you’d like to import

  2. Paste the copied URL into the URL field below

Note: Only Campaigns are able to be imported. If you’d like to import a MailChimp Template, you must first convert it to a Campaign.

URL

You can copy the URL to a campaign here

NOTE: This will create the code editor based HTML type email template

Open Template Builder When Done

If you want to edit the template you are importing, you can toggle this on which will enable you to access the template builder or you can as well turn it off if you don't want to edit.

How to import Email Template(s) from Active Campaign

In order to import an email template from Active Campaign, please log in to your Active Campaign account.

  1. Click "Campaigns" > "Campaign Templates" on the left menu.

  2. The Manage Templates page will load and list your custom templates. Locate the template you want to share.

  3. Hover your mouse over the template and click the gear icon that appears.

  4. Click the "Share" option.

  5. A "Share this template" modal will appear and display your share link. Click the link icon to copy the link.

  6. Click the "X" to close the window.

  1. Copy and paste the URL for Active Campaign - Campaign Template/ Campaign

  2. Check the preview of the Active Campaign Campaign

  3. Click Create Template to Import the Active Campaign Email

Click the Dropdown after the action of Edit/View Report > View Email then copy the campaign URL