# Voicemail

## Voicemail

This action pushes a pre-recorded voicemail file to that contact.

<figure><img src="https://3379043218-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FhRoDQv6gyGL2CyFV4Oob%2Fuploads%2FR7fofuXDDugHtKjy5MeK%2Fspaces_SpDxRsrRdNpxcuWtIMiA_uploads_git-blob-184aa2797ec36aa26aeaec4f96d3b9a96954ca51_WA%20-%20Voicemail%20-%20Edit%20Action1%20(1).png?alt=media&#x26;token=fe7510cf-0556-4833-91c2-c26b7d9b4deb" alt=""><figcaption></figcaption></figure>

### Assign User

Click on Assign to User if you want the calls to go to the assigned user's phone number that has been set up in Twilio.

<figure><img src="https://3379043218-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FhRoDQv6gyGL2CyFV4Oob%2Fuploads%2FUBnte4MxatYaXPpt9ni8%2Fspaces_SpDxRsrRdNpxcuWtIMiA_uploads_git-blob-ef0e2b489266e9b10e5cb39765ad4e9bd83e7b08_WA%20-%20Voicemail%20-%20Assign%20user%20(1).png?alt=media&#x26;token=5b3e4ccc-72e4-4561-a907-5f1d57bd8530" alt=""><figcaption></figcaption></figure>

### Drop Your File

You can upload the voicemail file by clicking on the "Upload File" icon.

Voicemail can be recorded

<figure><img src="https://3379043218-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FhRoDQv6gyGL2CyFV4Oob%2Fuploads%2Fw4aDI9Jz7DyRAWdNxRtX%2Fspaces_SpDxRsrRdNpxcuWtIMiA_uploads_git-blob-c499c71795358c1705f1b961707cefe59ea663f2_WA%20-%20Voicemail%20-%20Edit%20Action%20(3).png?alt=media&#x26;token=3846da6b-c625-431b-a818-8890a51a28b0" alt=""><figcaption></figcaption></figure>

If the voicemail file is not working:

1. Go to [https://online-audio-converter.com](https://online-audio-converter.com/)/ and upload the voicemail file
2. Select **64kbps MP3,** the lower the better.
3. Download the newly converted file, then re-upload it to your workflow.
