# Messenger

This action sends a Facebook Messenger message to your contacts

{% hint style="warning" %}
The contact needs to have previously messaged a connected Facebook page in your CRM no more than 24 hours before arriving at this event in order for the message to be successfully delivered
{% endhint %}

<figure><img src="https://3379043218-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FhRoDQv6gyGL2CyFV4Oob%2Fuploads%2FvtSzUqf6xTtEopOsO7Sf%2Fspaces_SpDxRsrRdNpxcuWtIMiA_uploads_git-blob-971c66c7e6b02e1cfc1e8633bdb0c0b3f1eb2d68_2022-02-03%2022_25_16-berrycast-desktop.png?alt=media&#x26;token=2e79bd33-08d9-49b1-bb06-b49dc3d95595" alt=""><figcaption></figcaption></figure>

### Templates

By clicking on this field, you can select from the available templates

<figure><img src="https://3379043218-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FhRoDQv6gyGL2CyFV4Oob%2Fuploads%2FkJJcxOYumw02pGCHNxw4%2Fspaces_SpDxRsrRdNpxcuWtIMiA_uploads_git-blob-6a5ba707672baada15228f12712d60f1624f27a9_WA%20-%20SMS%20-%20Template%20(1)%20(7).png?alt=media&#x26;token=501271c9-6f15-4f4d-aff9-b579dc900a2a" alt=""><figcaption></figcaption></figure>

### Message

This is where you type the body of the message.

#### **Custom Values**

You can select the custom value you would like to use here. [Click here to learn more about the values.](https://asads-organization-2.gitbook.io/knowledge-base-main/merge-fields-custom-values)

<figure><img src="https://3379043218-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FhRoDQv6gyGL2CyFV4Oob%2Fuploads%2FU06XNVEyjvjViQy2epAz%2Fspaces_SpDxRsrRdNpxcuWtIMiA_uploads_git-blob-57a084a6984827ce74dd4f39767d315fb879bc5a_WA%20-%20SMS%20-%20message%20(1)%20(1)%20(5).png?alt=media&#x26;token=8252e9d9-863d-4007-9454-35a8ee072c0e" alt=""><figcaption></figcaption></figure>

### Add Attachment

You can attach files by clicking on this icon.

<figure><img src="https://3379043218-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FhRoDQv6gyGL2CyFV4Oob%2Fuploads%2FTIX6fRjOi3qd6GlNetSb%2Fspaces_SpDxRsrRdNpxcuWtIMiA_uploads_git-blob-205c4d07a4d6840e92b53791b821f64eda41c256_WA%20-%20SMS%20-%20Add%20Atachment%20(2).png?alt=media&#x26;token=8b47fa59-1cd9-49b2-9c38-8360b6370b75" alt=""><figcaption></figcaption></figure>

### Add Files Through URL

Add file through URL by inputting the URL into the field then, click on "+Add" to add the file.

<figure><img src="https://3379043218-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FhRoDQv6gyGL2CyFV4Oob%2Fuploads%2FBwIvBqw2Xs2QkhFijk2E%2Fspaces_SpDxRsrRdNpxcuWtIMiA_uploads_git-blob-d0669d46fbbbad88287bd85dfc33255ee74b430c_WA%20-%20SMS%20-%20url%20attachment%20(1)%20(1)%20(1)%20(3).png?alt=media&#x26;token=b4b50675-a43e-4798-b1e5-f122ea2f969b" alt=""><figcaption></figcaption></figure>
